Easy Crown Molding Complaints and Reviews

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Easy Crown Molding
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  • 11+1 mobile complaints
  • $667 claimed losses
  • $56 average
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  • Oct 16
  • Building Products
  • Defective Moldings
  • 38

We ordered some moldings and the items did not work. The adhesive does not stick to the walls. We returned the item at the end of September with a receipt of record that it was delivered. I have been dealing with them for over 3 weeks now and still no refund. They have no knowledge of what is in the warehouse and I have called over 3 times and spoke with multiple people and send over 6 emails... Read more

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Thieves! Product does not work as designed, the sticky part does not stick well and the bottom part is not close to the wall. Terrible product, I want my money back!!!!! Thieves!!!! Add comment

     

  • Jan 18
  • Building Products
  • New York City, New York
  • Crown Molding
  • 253

I've seen a lot of complaints on Customer service at easy crown molding I tried it anyway. When I needed some help I called and talked to the owner for almost an hour. He was very helpful. He explained that their warehouse was destroyed by hurricane sandy. Once they were back up and running they made all necessary returns. Shortly after our phone call they sent me an extra piece of molding... Read more

Was this review helpful? 3 0

     

  • Sep 21, 2013
  • Building Products
  • Awful Customer Service
  • 229

When we ordered this the company's add stated clearly that shipping was free when ordering $150.00 or more. We were charged $20.00 for shipping even though the total order was $180.00. I have left numerous messages concerning a credit for this and have never been able to speak to anyone or receive any type of credit. My husband was able to speak finally to Jim about cutting the molding to fit... Read more

Was this review helpful? 3 2

     

  • Mar 14, 2013
  • Building Products
  • Easy Crown Moulding
  • 1
  • 1
  • 227

i was hesitant to order this but had company coming for the Holiday, ordered it Nov. 2012, received it, was cheap, to flimsy, i though it was a bendable rubber type wood, that would flex to the wall, not cheaper than cheap thinner than aluminum siding, anyway I called on how to return it, and did as said, returned item at my expense and insured it. Never received credit, I have been calling... Read more

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  • Sep 28, 2012
  • Home Construction and Repair
  • Dearborn, Michigan
  • Returned Items
  • 138

I ordered merchandise from this company. When I received it I wasn't satisfied with it. It was cheap, hard to work with and not what I had expected. I checked the company's return policy and sent the merchandise back in it's original packing at my expense. After a week from not hearing back or not receiving my refund I called the company. They took my information and said they would... Read more

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  • Sep 28, 2012
  • Building Services
  • Dearborn, Michigan
  • Money Refund
  • 124

I purchased some merchandise from Easy Crown Molding. When I received it I was not satisfied with the quality. It is very cheaply made and difficult to use. I followed the company's return policy and sent product back exactly as I had received it. When I didn't hear from them I called their customer service and they saidbthey would call me back. I checked my email and they had sent me an... Read more

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  • Feb 23, 2012
  • Online Shopping
  • Athens, Ohio
  • Easy Crown Moulding
  • 104

I returned their Easy Crown Molding product because we were moving. Sent the unopened package back and was not issued a refund. Company does not answer calls to their numbers nor does it respond to emails. Have reported them to NJ Consumer Fraud Division and the AG's office in my state. Please do the same if you have been screwed by these people/owner Jim Jensen. This company should not be... Read more

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  • Feb 08, 2012
  • Construction
  • Laredo, Texas
  • Crown Molding
  • 4
  • 4
  • 115

I ordered crown molding for my living/dining room. When I received it, I could not install it because of a bay window with corners not included in package and also because of a vaulted ceiling which the angles simply wouldn't "work". Numerous attempts to contact Jim have been unsuccessful, even though his website states that you can return the product regardless of reason if not satisfied.... Read more

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  • Jan 06, 2012
  • Building Products
  • Boynton Beach, Florida
  • Easy Crown Molding
  • 1
  • 1
  • 111

We ordered the crown molding and when it didn't work for our walls we called and spoke to James about returning it. He said that was no problem and he would issue us a refund. USPS showed it was delivered and we have emailed and called Easy Crown Molding numerous times. We get no response back and he will no longer take out calls. The product is flimsy and cheap and the customer service is beyond... Read more

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